Before you spend $1,500+ on a new machine, it's worth ruling out the far cheaper fix. Here's how our Mount Evelyn bench decides which is which — and the signs that tell you a repair will actually hold up.
It's slow, not dead
A slow boot or a laggy browser is almost always a software or storage problem — a failing hard drive, a full disk, or years of background clutter. An SSD upgrade or a clean reinstall usually brings a machine back to feeling new, for a fraction of a replacement's cost.
The fault is one component
A dead GPU, a failing power supply, or a bad stick of RAM doesn't mean the whole machine is finished — it means one part is. Once we isolate the actual fault on the bench, swapping it is usually the entire job.
It's under about five years old
Inside that window, most hardware still has plenty of life left once the immediate fault is fixed. Past it, we'll tell you honestly if a repair is a short-term patch rather than a long-term fix — no upsell either way.
The data on it still matters
Replacing a machine means migrating everything across and hoping nothing's missed. Repairing it means your files, logins, and setup are exactly where you left them.
A quote actually costs nothing to get
Diagnostics are billed once, and if you go ahead with the repair, that fee comes off the total. There's no real downside to finding out what's actually wrong before you decide.
Not sure which one applies to you?
Open a ticket and we'll diagnose it on the bench — no guesswork, no obligation.